20 March 2024, 06:17 PM
Viva aerobus cancellation policy can vary based on factors such as the type of ticket purchased and any applicable fare rules. Here's a quick guide to their cancellation policy:
- Refundable Tickets: If you've purchased a refundable ticket, you can generally cancel your reservation and receive a refund, minus any applicable fees.
- Non-refundable Tickets: Non-refundable tickets typically do not allow for a refund upon cancellation. However, you may be able to receive a credit voucher for future travel, minus any applicable fees.
- Cancellation Fees: Depending on when you cancel your reservation, cancellation fees may apply. These fees can vary and are typically higher for non-refundable tickets.
- Flight Changes: Instead of canceling your flight, you may have the option to change your reservation for a fee. This allows you to modify your travel plans without forfeiting the entire value of your ticket.
- How to Cancel: You can usually cancel your reservation online through the Viva Aerobus website or by contacting their customer service team. Be sure to have your booking reference or ticket number handy for easy processing.
- Check Fare Rules: Before canceling your reservation, review the fare rules associated with your ticket. This will help you understand any restrictions or penalties that may apply.
- Insurance: If you purchased travel insurance, review the coverage details to see if your cancellation is eligible for a refund through the insurance provider.