2 May 2025, 05:23 PM
United Airlines operates its primary hub at O'Hare International Airport (ORD) in Chicago, with Terminal 1 as the cornerstone of its operations. This terminal is essential for both domestic and international travel, offering a range of services designed to improve the overall passenger experience. Whether you’re a frequent traveler or new to O'Hare, understanding what Terminal 1 offers can make your journey smoother and more efficient. Below is a detailed look at United Airlines ORD Terminal and everything it provides to its passengers.
United Airlines ORD Terminal Overview
Terminal 1 at O'Hare is exclusively used by United Airlines for most of its operations, though it is shared with regional partners under the United Express brand. This terminal handles a large volume of flights every day, making it one of the busiest at O'Hare. Divided into two main concourses, B and C, the terminal houses United Airlines' operations for both domestic and international flights.
Check-in Services and Baggage Handling
One of the key features of United Airlines' ORD Terminal is the variety of check-in options provided to travelers. United Airlines offers both traditional check-in counters and modern self-service kiosks for passengers. For added convenience, passengers can also check in online before arriving at the airport, reducing the need to stand in line.
Baggage services are readily available for passengers flying with United Airlines, including special baggage handling services for oversized items, such as musical instruments or sporting equipment. United’s baggage policy is designed to provide flexibility and convenience, with clear signage and helpful staff available to assist passengers who need help with their luggage.
United Club and Lounge Access
For those who want to experience a more comfortable, quieter space before their flight, United Airlines' ORD Terminal offers access to the United Club lounges. These lounges are available to passengers with specific memberships or those flying in premium cabins. The United Club lounges at ORD provide a variety of amenities, including complimentary snacks and beverages, Wi-Fi, business services like printing and faxing, and comfortable seating for relaxation.
The lounges are ideal for business travelers or anyone looking to unwind in a quieter environment before their flight. For frequent flyers, a United Club membership can offer access to any of United's lounges across the world, making them a valuable perk for loyal customers.
Dining and Retail Options
United Airlines’ ORD Terminal is home to a wide variety of food and beverage options catering to all tastes and preferences. From quick grab-and-go snacks to sit-down restaurants, passengers can find numerous dining choices that include both national chains and local Chicago favorites. Popular eateries at Terminal 1 include Shake Shack, Wolfgang Puck, and Tortas Frontera, known for their Mexican cuisine and fresh ingredients.
In addition to dining options, the terminal also features several retail stores, offering everything from travel accessories and electronics to luxury fashion and souvenirs. The combination of diverse retail and food options ensures that passengers can meet their needs, whether they’re looking to stock up on necessities, grab a meal, or shop for gifts.
Security and Customs Services
Security is a top priority at O'Hare, and the United Airlines ORD Terminal is no exception. Passengers will find multiple TSA checkpoints at Terminal 1, helping ensure smooth and efficient security procedures. For travelers looking to expedite their security experience, United Airlines supports TSA PreCheck and Global Entry for eligible passengers. This allows qualifying individuals to bypass long lines and move through the screening process more quickly.
International travelers arriving at O'Hare will go through U.S. Customs and Border Protection upon arrival at Terminal 1. The customs area is well-organized, with clear signs to guide passengers through the immigration and customs inspection process. United Airlines ensures that these procedures are as streamlined as possible, with staff available to assist in case of any issues.
Facilities for Passengers with Special Needs
United Airlines strives to provide equal accessibility to all passengers, including those with disabilities or mobility challenges. The ORD Terminal offers a range of services, such as wheelchair assistance, priority seating, and accessible restrooms. United Airlines also provides assistance during boarding and deplaning, ensuring that passengers with mobility needs are well taken care of.
Wi-Fi and Charging Stations
Keeping connected while traveling is crucial for many passengers, and United Airlines ensures that Wi-Fi is available throughout Terminal 1. Passengers can access free Wi-Fi, allowing them to stay in touch with family, catch up on work, or simply pass the time before their flight. For those with electronic devices, charging stations are scattered throughout the terminal, ensuring that passengers can recharge their phones, laptops, or tablets while waiting.
Connecting Flights and Transfers
One of the key benefits of flying through United Airlines’ ORD Terminal is the ease with which passengers can connect to other flights. ORD serves as a central hub for United Airlines, and there are plenty of options for passengers with layovers to transfer between connecting flights. The SkyTrain, a driverless train that connects all the terminals at O'Hare, makes it easy for travelers to navigate between terminals.
Conclusion
United Airlines’ ORD Terminal is a vital part of O’Hare International Airport and plays an important role in the airline’s global network. With its comprehensive range of services, modern amenities, and convenient layout, Terminal 1 provides passengers with a seamless experience from check-in to departure. Whether you’re traveling domestically or internationally, flying through United Airlines’ ORD Terminal ensures a smooth journey with everything you need, from dining and shopping to accessibility services and comfortable lounges.
United Airlines ORD Terminal Overview
Terminal 1 at O'Hare is exclusively used by United Airlines for most of its operations, though it is shared with regional partners under the United Express brand. This terminal handles a large volume of flights every day, making it one of the busiest at O'Hare. Divided into two main concourses, B and C, the terminal houses United Airlines' operations for both domestic and international flights.
Check-in Services and Baggage Handling
One of the key features of United Airlines' ORD Terminal is the variety of check-in options provided to travelers. United Airlines offers both traditional check-in counters and modern self-service kiosks for passengers. For added convenience, passengers can also check in online before arriving at the airport, reducing the need to stand in line.
Baggage services are readily available for passengers flying with United Airlines, including special baggage handling services for oversized items, such as musical instruments or sporting equipment. United’s baggage policy is designed to provide flexibility and convenience, with clear signage and helpful staff available to assist passengers who need help with their luggage.
United Club and Lounge Access
For those who want to experience a more comfortable, quieter space before their flight, United Airlines' ORD Terminal offers access to the United Club lounges. These lounges are available to passengers with specific memberships or those flying in premium cabins. The United Club lounges at ORD provide a variety of amenities, including complimentary snacks and beverages, Wi-Fi, business services like printing and faxing, and comfortable seating for relaxation.
The lounges are ideal for business travelers or anyone looking to unwind in a quieter environment before their flight. For frequent flyers, a United Club membership can offer access to any of United's lounges across the world, making them a valuable perk for loyal customers.
Dining and Retail Options
United Airlines’ ORD Terminal is home to a wide variety of food and beverage options catering to all tastes and preferences. From quick grab-and-go snacks to sit-down restaurants, passengers can find numerous dining choices that include both national chains and local Chicago favorites. Popular eateries at Terminal 1 include Shake Shack, Wolfgang Puck, and Tortas Frontera, known for their Mexican cuisine and fresh ingredients.
In addition to dining options, the terminal also features several retail stores, offering everything from travel accessories and electronics to luxury fashion and souvenirs. The combination of diverse retail and food options ensures that passengers can meet their needs, whether they’re looking to stock up on necessities, grab a meal, or shop for gifts.
Security and Customs Services
Security is a top priority at O'Hare, and the United Airlines ORD Terminal is no exception. Passengers will find multiple TSA checkpoints at Terminal 1, helping ensure smooth and efficient security procedures. For travelers looking to expedite their security experience, United Airlines supports TSA PreCheck and Global Entry for eligible passengers. This allows qualifying individuals to bypass long lines and move through the screening process more quickly.
International travelers arriving at O'Hare will go through U.S. Customs and Border Protection upon arrival at Terminal 1. The customs area is well-organized, with clear signs to guide passengers through the immigration and customs inspection process. United Airlines ensures that these procedures are as streamlined as possible, with staff available to assist in case of any issues.
Facilities for Passengers with Special Needs
United Airlines strives to provide equal accessibility to all passengers, including those with disabilities or mobility challenges. The ORD Terminal offers a range of services, such as wheelchair assistance, priority seating, and accessible restrooms. United Airlines also provides assistance during boarding and deplaning, ensuring that passengers with mobility needs are well taken care of.
Wi-Fi and Charging Stations
Keeping connected while traveling is crucial for many passengers, and United Airlines ensures that Wi-Fi is available throughout Terminal 1. Passengers can access free Wi-Fi, allowing them to stay in touch with family, catch up on work, or simply pass the time before their flight. For those with electronic devices, charging stations are scattered throughout the terminal, ensuring that passengers can recharge their phones, laptops, or tablets while waiting.
Connecting Flights and Transfers
One of the key benefits of flying through United Airlines’ ORD Terminal is the ease with which passengers can connect to other flights. ORD serves as a central hub for United Airlines, and there are plenty of options for passengers with layovers to transfer between connecting flights. The SkyTrain, a driverless train that connects all the terminals at O'Hare, makes it easy for travelers to navigate between terminals.
Conclusion
United Airlines’ ORD Terminal is a vital part of O’Hare International Airport and plays an important role in the airline’s global network. With its comprehensive range of services, modern amenities, and convenient layout, Terminal 1 provides passengers with a seamless experience from check-in to departure. Whether you’re traveling domestically or internationally, flying through United Airlines’ ORD Terminal ensures a smooth journey with everything you need, from dining and shopping to accessibility services and comfortable lounges.