19 May 2025, 05:42 PM
Sun Country Airlines provides a user-friendly cancellation policy designed to accommodate a wide range of passenger needs. Passengers who book directly through the airline’s website or customer service can cancel their flight within 24 hours of booking for a full refund, as long as the departure is at least 7 days away. This offers a great deal of flexibility for those who may have second thoughts or need to make changes to their travel plans early on. However, if the cancellation occurs after the 24-hour window, the airline applies cancellation fees based on how close the cancellation is to the departure date. If the flight is cancelled 14 to 59 days prior to departure, the fee is $39 per flight segment. If cancelled within 13 days of departure, the fee increases to $79 per segment.
For passengers with non-refundable tickets, the policy is slightly different. While these tickets do not offer refunds after the 24-hour cancellation window, passengers are generally eligible to receive a travel credit that can be used for future travel. Refundable tickets, on the other hand, will be refunded to the original payment method, typically within 7–10 business days if paid by credit card. Refund processing may take up to 20 days for other payment methods. Sun Country Airlines Cancellation Policy and refund process can be easily managed through the "Manage Trip" feature on their website, or passengers can call customer service for assistance.
Additionally, the airline provides options for same-day changes for a flat fee of $30 per guest, though passengers must pay any additional fare difference. Availability for such changes is subject to seat inventory, so travelers should ensure there is space on their desired alternative flight. Overall, Sun Country Airlines offers a balanced cancellation policy with reasonable fees and flexible options for passengers, making it easier to adjust plans as necessary.
For passengers with non-refundable tickets, the policy is slightly different. While these tickets do not offer refunds after the 24-hour cancellation window, passengers are generally eligible to receive a travel credit that can be used for future travel. Refundable tickets, on the other hand, will be refunded to the original payment method, typically within 7–10 business days if paid by credit card. Refund processing may take up to 20 days for other payment methods. Sun Country Airlines Cancellation Policy and refund process can be easily managed through the "Manage Trip" feature on their website, or passengers can call customer service for assistance.
Additionally, the airline provides options for same-day changes for a flat fee of $30 per guest, though passengers must pay any additional fare difference. Availability for such changes is subject to seat inventory, so travelers should ensure there is space on their desired alternative flight. Overall, Sun Country Airlines offers a balanced cancellation policy with reasonable fees and flexible options for passengers, making it easier to adjust plans as necessary.