13 May 2025, 05:29 PM
When you’re running a Shopify store that caters to wholesale clients, B2B customers, or personalized product offerings, you’ve likely faced the challenge of custom orders. These are not your standard add-to-cart transactions. They require flexibility in pricing, product options, and negotiation. That’s where the Shopify Quote Request feature becomes your secret weapon.
What Is a Shopify Quote Request?
A Shopify Quote Request feature enables merchants to hide product prices and allow customers to submit quotation requests instead of purchasing directly. This is ideal for stores selling customizable or bulk products, where pricing may vary based on quantity, specifications, or other variables.
Instead of fixed pricing, customers can click an “Add to Quote” button, fill out a form detailing their needs, and submit it for review. Merchants then respond with a tailored offer, either approving the quote or sending a counter-offer.
Why Custom Orders Need a Quote Request Workflow
Custom orders often involve:
Variable pricing based on quantity or materials
Special product configurations or packaging
Shipping or fulfillment considerations
B2B-specific payment terms like invoicing
Trying to manage all this via email or manual entries creates confusion, delays, and poor customer experience. A dedicated quote request app centralizes the process and brings structure and efficiency to handling these types of orders.
Tools to Handle Shopify Quote Requests Like a Pro
Several apps in the Shopify App Store offer robust quotation management features. For example:
Best Practices for Managing Shopify Quote Requests
Be Clear About What Can Be Quoted:
Use the quote request option only for relevant products or collections. Label them clearly so customers understand they’re initiating a custom order process.
Make the Form Easy to Use:
Include relevant fields for project specs, quantities, deadlines, and any other critical data. The easier it is for customers to submit accurate info, the faster you can respond.
Respond Quickly:
Customers expect timely replies. Use email notifications and admin alerts to stay on top of incoming requests.
Personalize Your Quotes:
A quote is your chance to build a relationship. Tailor your message, offer bulk discounts where appropriate, and make your value proposition clear.
Track and Analyze:
Most quote apps let you monitor success metrics—such as conversion rate or quote value. Use this data to refine your strategy.
Final Thoughts
Using Shopify Quote Request features allows you to offer flexible, professional service for custom orders while improving the buyer experience and increasing your store’s credibility. Whether you’re in B2B sales, custom manufacturing, or bulk supply, mastering the quote process is essential for scaling profitably and building strong customer relationships.
What Is a Shopify Quote Request?
A Shopify Quote Request feature enables merchants to hide product prices and allow customers to submit quotation requests instead of purchasing directly. This is ideal for stores selling customizable or bulk products, where pricing may vary based on quantity, specifications, or other variables.
Instead of fixed pricing, customers can click an “Add to Quote” button, fill out a form detailing their needs, and submit it for review. Merchants then respond with a tailored offer, either approving the quote or sending a counter-offer.
Why Custom Orders Need a Quote Request Workflow
Custom orders often involve:
Variable pricing based on quantity or materials
Special product configurations or packaging
Shipping or fulfillment considerations
B2B-specific payment terms like invoicing
Trying to manage all this via email or manual entries creates confusion, delays, and poor customer experience. A dedicated quote request app centralizes the process and brings structure and efficiency to handling these types of orders.
Tools to Handle Shopify Quote Requests Like a Pro
Several apps in the Shopify App Store offer robust quotation management features. For example:
- Addify Request a Quote
- B2B Quotation App by Globo
- Request a Quote & Hide Price by SolverCircle
- Replace “Add to Cart” with “Request a Quote” on select products or collections
- Customize quote submission forms with different field types (text, dropdown, file upload, etc.)
- Manage, accept, reject, or counter quotes from your Shopify admin
- Convert accepted quotes into orders or downloadable PDFs
- Restrict the feature by customer tags, location, or cart value
Best Practices for Managing Shopify Quote Requests
Be Clear About What Can Be Quoted:
Use the quote request option only for relevant products or collections. Label them clearly so customers understand they’re initiating a custom order process.
Make the Form Easy to Use:
Include relevant fields for project specs, quantities, deadlines, and any other critical data. The easier it is for customers to submit accurate info, the faster you can respond.
Respond Quickly:
Customers expect timely replies. Use email notifications and admin alerts to stay on top of incoming requests.
Personalize Your Quotes:
A quote is your chance to build a relationship. Tailor your message, offer bulk discounts where appropriate, and make your value proposition clear.
Track and Analyze:
Most quote apps let you monitor success metrics—such as conversion rate or quote value. Use this data to refine your strategy.
Final Thoughts
Using Shopify Quote Request features allows you to offer flexible, professional service for custom orders while improving the buyer experience and increasing your store’s credibility. Whether you’re in B2B sales, custom manufacturing, or bulk supply, mastering the quote process is essential for scaling profitably and building strong customer relationships.