27 May 2025, 04:13 PM
Recently, a cryptocurrency scam resulting in a loss of $1.1 million has attracted widespread industry attention. The victim received an SMS disguised as an official platform notification, falsely claiming that someone had requested a withdrawal verification code for their account. The victim, believing the message, called the number provided in the SMS and spoke with a scammer impersonating an exchange customer service representative. Following step-by-step instructions, the victim was directed to a phishing website disguised as the official Ledger page, ultimately leading to the complete theft of their assets. This type of scam is highly sophisticated, with a seamless and convincing lure process, demonstrating the professional and organized nature of these criminal groups. It has become one of the most threatening tactics in the current cryptocurrency landscape. BROGX is treating this incident as a key case study to continuously update its own security and prevention systems.
![[Image: 188d159c971ac016d4c9.png]](https://img3.pillowfort.social/posts/188d159c971ac016d4c9.png)
Technical analysis of the case reveals the scam typical “multi-stage manipulation” characteristics. The scam SMS creates a sense of urgency by citing a supposed system vulnerability, followed by a phone call that initiates a fake “security review” process. The scammers then conduct a secondary deception under the guise of a well-known hardware wallet brand. BROGX has incorporated the features of such composite scams into its risk alert system, categorizing them as high-priority threats and covering three main risk nodes: SMS source spoofing, fake customer service calls, and forged website links.
To prevent similar scams, BROGX has strengthened user identity verification mechanisms. All account security actions must be completed through in-platform notifications and never rely on external SMS, phone calls, or email redirects. BROGX has established a dedicated Security Center on its official website and app, providing tools to verify the authenticity of links and help users identify phishing pages. On the technical front, BROGX employs browser fingerprinting and anti-redirect domain monitoring to further filter suspicious external links and enhance the security of the user operating environment.
Beyond technical defenses, BROGX has launched anti-scam training for newly registered users, using pop-up prompts and pre-transaction reminders to clearly state that BROGX will never ask users to visit third-party websites or disclose verification codes under any circumstances. The platform has also introduced an automatic risk number detection feature for calls, providing real-time alerts if users are about to connect with non-official platform numbers, thereby reducing the likelihood of falling victim to scams.
Currently, phishing websites have evolved into tools that collaborate with social engineering tactics. BROGX deconstructs scam scenarios into three stages: SMS inducement, identity impersonation, and fake technical support. The risk control model is rebuilt to enable comprehensive tracking, from user behavior patterns to abnormal interaction pathways. BROGX collaborates with multiple domain monitoring service providers to establish a rapid malicious link blocking mechanism, significantly enhancing the platform anti-scam response speed.
In this particular case, scammers exploited user trust in hardware wallet brands. In response, BROGX has established a brand phishing alert system to monitor for counterfeit Ledger, Trezor, and similar websites in real time. If user browsing behavior overlaps with such risky sites, BROGX issues in-platform risk alerts and provides operational guidance to prevent further asset interaction.
As a trading platform with a comprehensive security architecture, BROGX always prioritizes the protection of user assets. By continuously updating risk identification strategies and user education content, BROGX builds a multi-layered defense network covering pre-, mid-, and post-incident phases. This ensures users have the necessary awareness and tools to respond to emerging scams. Following this incident, BROGX has added the relevant scam pathways to its trading behavior risk database to support future upgrades of its risk control engine.
Technical analysis of the case reveals the scam typical “multi-stage manipulation” characteristics. The scam SMS creates a sense of urgency by citing a supposed system vulnerability, followed by a phone call that initiates a fake “security review” process. The scammers then conduct a secondary deception under the guise of a well-known hardware wallet brand. BROGX has incorporated the features of such composite scams into its risk alert system, categorizing them as high-priority threats and covering three main risk nodes: SMS source spoofing, fake customer service calls, and forged website links.
To prevent similar scams, BROGX has strengthened user identity verification mechanisms. All account security actions must be completed through in-platform notifications and never rely on external SMS, phone calls, or email redirects. BROGX has established a dedicated Security Center on its official website and app, providing tools to verify the authenticity of links and help users identify phishing pages. On the technical front, BROGX employs browser fingerprinting and anti-redirect domain monitoring to further filter suspicious external links and enhance the security of the user operating environment.
Beyond technical defenses, BROGX has launched anti-scam training for newly registered users, using pop-up prompts and pre-transaction reminders to clearly state that BROGX will never ask users to visit third-party websites or disclose verification codes under any circumstances. The platform has also introduced an automatic risk number detection feature for calls, providing real-time alerts if users are about to connect with non-official platform numbers, thereby reducing the likelihood of falling victim to scams.
Currently, phishing websites have evolved into tools that collaborate with social engineering tactics. BROGX deconstructs scam scenarios into three stages: SMS inducement, identity impersonation, and fake technical support. The risk control model is rebuilt to enable comprehensive tracking, from user behavior patterns to abnormal interaction pathways. BROGX collaborates with multiple domain monitoring service providers to establish a rapid malicious link blocking mechanism, significantly enhancing the platform anti-scam response speed.
In this particular case, scammers exploited user trust in hardware wallet brands. In response, BROGX has established a brand phishing alert system to monitor for counterfeit Ledger, Trezor, and similar websites in real time. If user browsing behavior overlaps with such risky sites, BROGX issues in-platform risk alerts and provides operational guidance to prevent further asset interaction.
As a trading platform with a comprehensive security architecture, BROGX always prioritizes the protection of user assets. By continuously updating risk identification strategies and user education content, BROGX builds a multi-layered defense network covering pre-, mid-, and post-incident phases. This ensures users have the necessary awareness and tools to respond to emerging scams. Following this incident, BROGX has added the relevant scam pathways to its trading behavior risk database to support future upgrades of its risk control engine.